Converting Critical Plant Incidents into High-Impact 3D Learning at Reliance Jamnagar 

Published on 24 November, 2025

Converting Critical Plant Incidents into High-Impact 3D Learning at Reliance Jamnagar

1. The Premise

Reliance Industries Limited (RIL), one of the world’s largest energy and petrochemical corporations, identified the need to transform complex, real-life plant incidents into animated self-learning modules for internal HSSE training. In early 2022, RIL’s Jamnagar refinery—the largest refining complex globally—engaged CORE EHS to develop a suite of 3D animation videos capturing three serious safety scenarios.

The engagement, totaling ₹6.34 lakhs (including change order revision), aimed to support their commitment to zero-harm operations and behavioral safety reinforcement.

2. The Challenges

RIL faced a familiar yet critical challenge: past safety incidents had been documented, but training teams struggled to convey the real severity and sequence of events to frontline workers and supervisors. Specific issues included:

• Under-deposit corrosion, tank leakage, and material failure incidents needed visualization to be fully understood.
• Over 50% of staff were unable to correctly sequence the root cause and response events from prior training.
• SOP compliance reports indicated a retention rate drop of 42% six weeks after standard classroom refreshers.
• Field-level language barriers required more than textual or lecture-based communication.

To overcome this, RIL chose 3D animated recreations as a learning solution—intuitive, language-neutral, and repeatable.

3. The Solution

CORE EHS created a 3-part series of incident-based 3D animated training modules, blending technical accuracy with visual clarity. Each video was aligned with a real safety event that had occurred within RIL’s operations.

Animated Modules Produced:

1. Leak in Crude Stripper Column (LG/LT Standpipes)
   Duration: 5.5 minutes
   Focus: Under-deposit corrosion, inspection failure
2. Sulfuric Acid Day Tank Pin Hole Leak
   Duration: 4.3 minutes
   Focus: Acid leakage, tank integrity compromise
3. Leak from STP Connection (Cold Service)
   Duration: 4 minutes
   Focus: Improper joint clamping, thermal stress

Key Deliverables:

• 3D character and equipment modeling based on Jamnagar plant schematics
• Scene-by-scene recreation of incident timeline, from root cause to response
• Bilingual scriptwriting with professional narration in English
• Delivered in LMS-compatible formats for self-paced, repeatable use
• Animation pacing optimized for 3.5–5.5 minutes, keeping viewer attention high

The entire content was approved through multi-level client reviews, with iterations closely coordinated with the HSSE and engineering leadership.

4. Resulting Benefits

The implementation of animated incident learning modules drove significant improvements across RIL’s training ecosystem:

• Knowledge retention improved by 68%, as tested through before-and-after quizzes
• Induction training time reduced by 47%, streamlining onboarding without compromising quality
• Audit compliance reached 100%, with videos integrated into refresher SOP training logs
• Safety managers observed a 56% improvement in incident root cause reporting accuracy
• These modules are now reused across departments—projected to save ₹4–5 lakhs/year in training manpower costs

The project has since been used as a model for developing animated content for near-miss and process hazard analysis training.

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