Lack of control and transparency are common issues with being a simple reseller that can harm your reputation. Furthermore, we realised that even the best support or the easiest control panel will not outweigh reliability. Everyone loses when the websites you are supposed to be responsible for keep crashing. Stability issues during busy Christmas sales will result in frustrated and furious calls from clients. At such times, your only option is to apologise and promise to look into it right away. An eventual call to your hosting provider just confirms your fears that they haven\u2019t even noticed the problem yet.<\/p>\n\n\n\n

We always came back to the same problem \u2013 too much downtime. The lack of reaction to triggered alarms that supposedly were in place to ensure minimum downtime was disappointing. Therefore, we started looking for a world-class server infrastructure and a renowned company to manage our new servers. In 2016 we met with UpCloud representatives and from day 1 we saw profound professionalism and a cloud hosting setup so superior to everything we had ever experienced.<\/p>\n\n\n\n

We have had all Ruby Studio clients on UpCloud servers since 2016 without even a single minute of server related downtime. Today our third-party server management team is also fully on board. They actively monitor the cloud servers and react on custom load alarms. This is our no-compromise solution for reliability.<\/p>\n\n\n\n

With the new solution, we have achieved complete transparency and control. Thus, if we experience issues with a server, our server team will always be on top of it even before a client reports the issue. All events are logged and we can follow all incidences via Skype, email, and dashboard in real time.<\/p>\n\n\n\n

Future plans<\/h2>\n\n\n\n

Right now we specialise in enterprise WordPress hosting and local clients. With the global datacentre network available we will open up for international clients when the time is right. Settling in Denmark is now the first priority. UpCloud\u2019s world-class services should be for everyone, and by continually improving processes, we hope to become an officially recognised UpCloud partner.<\/p>\n","protected":false},"featured_media":14161,"template":"","case-study-category":[130],"class_list":["post-27887","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","case-study-category-digital-agencies"],"acf":[],"_links":{"self":[{"href":"https:\/\/studiogo.tech\/upcloudold\/wp-json\/wp\/v2\/case-study\/27887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studiogo.tech\/upcloudold\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/studiogo.tech\/upcloudold\/wp-json\/wp\/v2\/types\/case-study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/studiogo.tech\/upcloudold\/wp-json\/wp\/v2\/media\/14161"}],"wp:attachment":[{"href":"https:\/\/studiogo.tech\/upcloudold\/wp-json\/wp\/v2\/media?parent=27887"}],"wp:term":[{"taxonomy":"case-study-category","embeddable":true,"href":"https:\/\/studiogo.tech\/upcloudold\/wp-json\/wp\/v2\/case-study-category?post=27887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}