Shut down your original Windows server<\/h2>\n\n\n\n

Step 1: Proceed to shut down your Windows server (the server that needs the administrator password to be reset) via the Windows operating system interface as shown below:<\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

 <\/p>\n\n\n\n

Detach the Windows storage device from the original server<\/h2>\n\n\n\n

Step 2: Once the Windows server has been successfully shut down. Proceed to the \u201cRESIZE<\/strong>\u201d sub-menu of your Windows server as shown below:<\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Step 3: On the \u201cRESIZE<\/strong>\u201d page, scroll down to the Storage section and take note of the storage device name, and then proceed to detach this storage device from the original Windows server you are needing the password to be reset from as shown below:<\/p>\n\n\n\n

<\/figure>\n\n\n\n

Deploy temporary Linux Debian host<\/h2>\n\n\n\n

Step 4: Once the above step is completed and you have successfully detached the Windows storage device from your original Windows server, you will now need to proceed to deploy a new Debian server ($5 Simple Plan) in the SAME data center location<\/strong> as your original Windows server resides in:<\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Step 5: Once your temporary Debian server has been started, please proceed to shut down the temporary Debian server you just deployed, to attach the Windows Storage Device you detached in Step 3. Once the temporary Debian server has been shut down, go to the \u201cRESIZE\u201d sub-menu as shown in step 2 for the temp Debian server to add\/attach the original Windows storage device you detached earlier to the temp Debian server:<\/span><\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Once the \u201cAdd new device\u201d button has been selected on the temp Debian server, proceed to select the \u201cAttach existing device\u201d menu as shown:<\/span><\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Now proceed to click on the \u201cDevice list\u201d Dropdown to select the detached original Windows Storage device to attach it to the temp Debian server as shown below:<\/span><\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Once the original Windows storage device has been selected, proceed to click the \u201cAdd a storage device\u201d button to complete the attachment of the storage device to the temp Debian server:<\/span><\/p>\n\n\n\n

<\/figure>\n\n\n\n

Start your temporary Linux Debian host<\/h2>\n\n\n\n

Step 6: Now that you have successfully attached the original Windows storage device to the temp Debian server, proceed to start the temp Debian server:<\/span><\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Once the temp Debian server has been successfully started, proceed to login as root with the password that you received upon deployment of your server (Emailed to your email address listed in your UpCloud account<\/strong>) and type these commands as shown below:<\/span><\/p>\n\n\n\n

apt-get install chntpw ntfs-3g<\/pre>\n\n\n\n
and hit the \u201center\u201d key and then \u201cY<\/strong>\u201d to install these packages:<\/p>\n\n\n\n
<\/figure>\n\n\n\n
<\/p>\n\n\n\n
Once that is done, proceed to type in your console:<\/p>\n\n\n\n
sfdisk -l<\/pre>\n\n\n\n
Now, you should see \/dev\/vdb1<\/strong> and \/dev\/vdb2<\/strong> and type is HPFS\/NTFS\/exFAT. \/dev\/vdb1<\/strong> is the Debian storage and \/dev\/vdb2<\/strong> is the original Windows storage you added to your temp Debian server and will have a filesystem type (NTFS for example):<\/span><\/p>\n\n\n\n
<\/figure>\n\n\n\n
Now type the following to create a mount point to the Windows storage, mount the drive, give permissions and change the administrator password:<\/span><\/p>\n\n\n\n
\n
Let\u2019s start by typing: <\/span><\/li>\n<\/ul>\n\n\n\n
mkdir \/mnt\/Microsoft\/<\/pre>\n\n\n\n
\n
Now proceed to type: <\/span><\/span>\n
mount -o rw \/dev\/vdb2 \/mnt\/Microsoft\/<\/pre>\n<\/li>\n<\/ul>\n\n\n\n
\n
Proceed to type: <\/span><\/span><\/span>\n
ntfs-3g -o rw \/dev\/vdb2 \/mnt\/Microsoft\/<\/pre>\n
(If you get \u201cMount is denied because the NTFS volume is already exclusively opened.\u201d<\/p>\n
\u2026 continue to the next command below as normal)<\/span><\/p>\n<\/li>\n<\/ul>\n\n\n\n
\n
Proceed to type: <\/span><\/span>\n
cd \/mnt\/Microsoft\/Windows\/System32\/config\/<\/pre>\n<\/li>\n<\/ul>\n\n\n\n
\n
Last but not least, type: <\/span><\/span>\n
chntpw -i SAM<\/pre>\n
 <\/p>\n<\/li>\n<\/ul>\n\n\n\n
You should now see this in the console:<\/p>\n\n\n\n
<\/figure>\n\n\n\n
Steps to clear Windows server Administrator password<\/h2>\n\n\n\n
Input \u201c1<\/strong>\u201d and hit enter to \u201cEdit user data and passwords\u201d and you will see this in your temporary Debian server console:<\/span><\/p>\n\n\n\n
<\/figure>\n\n\n\n
<\/p>\n\n\n\n
Now enter the user ID (RID) for the \u201cAdministrator\u201d <\/strong>username, which is 01f4<\/strong> and hit enter and you will see this:<\/span><\/p>\n\n\n\n
<\/figure>\n\n\n\n
<\/p>\n\n\n\n
Now select 1<\/strong> from the list to \u201cClear (blank) user password\u201d and hit enter:<\/span><\/p>\n\n\n\n
<\/figure>\n\n\n\n
<\/p>\n\n\n\n
Now hit q<\/strong> and q<\/strong> again to exit this console and then hit y<\/strong> to save those changes:<\/span><\/p>\n\n\n\n
<\/figure>\n\n\n\n
Shutdown temporary Debian Linux host and Detach Windows storage device<\/h2>\n\n\n\n
Step 7: Once all above steps have been successfully completed, proceed to shut down the temporary Debian server via the UpCloud control panel and detach the original Windows server storage device from the temp Debian server via the \u201cRESIZE\u201d<\/strong> sub-menu as done in Steps 2-3:<\/span><\/p>\n\n\n\n
<\/figure>\n\n\n\n
<\/p>\n\n\n\n
Re-attach Windows storage device to original Windows server<\/h2>\n\n\n\n
Step 8: Now, go back to select your Windows server in your UpCloud control panel to re-attach the Windows storage device back to the original Windows server:<\/span><\/p>\n\n\n\n
<\/figure>\n\n\n\n
<\/figure>\n\n\n\n
Start Windows server and change the Administrator password<\/h2>\n\n\n\n
Step 9: Proceed to Start the original Windows server now once the Windows storage device has been successfully attached back to the original server, and proceed to boot and create a new administrator password as needed<\/span>.<\/p>\n\n\n\n
<\/figure>\n\n\n\n
\n
Log into your server via\u00a0Console connection<\/strong> at your UpCloud Control Panel.<\/li>\n\n\n\n
Search for Administrative Tools<\/strong> in the Start menu.<\/li>\n\n\n\n
Open\u00a0Computer Management<\/strong>.<\/li>\n\n\n\n
Expand Local Users and Groups<\/strong>.<\/li>\n\n\n\n
Click on Users<\/strong>.<\/li>\n\n\n\n
Right-click on Administrator<\/strong>. Click on\u00a0Set Password > Proceed<\/strong>. \n
\n
Password must not contain the user’s account name or more than two consecutive characters from the user’s full name.<\/li>\n\n\n\n
Password must be six or more characters long.<\/li>\n\n\n\n
Password must contain characters from three of the following four categories:\n
\n
Uppercase characters A-Z (Latin alphabet)<\/li>\n\n\n\n
Lowercase characters a-z (Latin alphabet)<\/li>\n\n\n\n
Digits 0-9<\/li>\n\n\n\n
Special characters (!, $, #, %, etc.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
<\/figure>\n\n\n\n
<\/p>\n\n\n\n
Delete temporary Linux Debian host<\/h2>\n\n\n\n
Step 10: Once everything is working as expected with your newly created Windows Administrator password, you can now proceed to delete the temp Debian server via the UpCloud control panel:<\/span><\/p>\n\n\n\n
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